FAQs:
Q-1. How to select a correct sim card for watch ?
Answer: We’d like to recommend to use Airtel/Vodafone/Jio "Nano size" SIM card (depending best local coverage). Ensure that the SIM has data pack enabled.
Q-2. My watch not showing accurate location, what can I do ?
Answer: Accurate location is shown when child is outdoor (under clear sky).
Q-3. Which type SIM card needed to activate the watch ?
Answer: Watch requires a Nano Size SIM Card; but you have to insert SIM card with SIM card tray which is given in the package box.
Q-4. Watch charging recommendation !
Answer: Please note this watch charges with Adaptor of ( Output: 1Amp to 2 Amp & 5V) only. Do not use any fast chargers with it.
Q-5. Watch Battery life !
Answer: Standby time - 30 hrs. Typical use time 6-8 hours once fully charged, Please Follow the below suggestions to get optimum performance of watch battery !
1. Do not use any fast chargers to charge this watch.
2. Do not keep it on charge for more than 3 hours, Only 2-3 hours required for fully charge.
Note: Battery Comes Only 6 Months Warranty- For more info reach out to technical support.
Q-6. Is this waterproof watch ?
Answer: No, This watch is not fully waterproof but it can sustain normal water splashes in daily use only. Note: this device SHOULD NOT be used in rain, bathing and swimming.
Q-7. Is there any subscription charge or annual fee for the watch ?
Answer: There are no additional / annual maintenance charges for the watch. However, the SIM card service charges need to be paid as per the data plan that you have opted for.
Package Included:-
1 x SeTracker SETRCK4GW-Lite kids watch
1 x Magnetic Charging cable
1 x Screw Driver
User manual
Warranty terms : Battery carries only 6 months warranty - No warranty for Accessories, cables or Tools supplied - Warranty Does Not Cover Damages Resulting From Accidents, Mishandling Or Tampering. - Warranty will be validated against purchased site order number/invoice copy.